Privacy Policy

Last updated: May 12, 2026

Wishkr respects your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, payment links, or services.

1. Information We Collect

We may collect the following information:

  • Customer name.
  • Phone number.
  • Email address.
  • Recipient name.
  • Recipient phone number.
  • Delivery address.
  • Occasion details.
  • Gift preferences.
  • Budget.
  • Gift message.
  • Order details.
  • Payment status and payment reference.
  • Communication history with Wishkr.
  • Any photos, references, or customization details shared by you.
  • Device, browser, and website usage information where applicable.

2. How We Use Your Information

We use your information to:

  • Understand your gifting requirement.
  • Recommend suitable gifts.
  • Process orders and payments.
  • Coordinate fulfilment with partners.
  • Arrange delivery.
  • Send order updates.
  • Provide customer support.
  • Handle refunds, cancellations, and disputes.
  • Improve Wishkr's services.
  • Comply with legal and regulatory requirements.

3. Sharing Of Information

We may share necessary information with:

  • Gift card providers.
  • Fulfilment partners.
  • Custom gifting vendors.
  • Delivery/courier partners.
  • Payment gateway providers.
  • Technology and communication service providers.
  • Legal, regulatory, or government authorities where required.

We share only the information needed to process and fulfil the order.

4. Payment Information

Payments are processed through third-party payment gateways or approved payment methods. Wishkr does not store full card details, UPI PINs, CVV, or banking passwords.

5. Recipient Information

If you provide recipient details, you confirm that you have the right or permission to share such information for gifting and delivery purposes.

6. Data Retention

We retain order, payment, communication, and support records as long as needed for business, legal, tax, accounting, fraud prevention, and customer support purposes.

7. Data Security

We use reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Marketing Communications

We may contact you about your orders, support requests, offers, updates, or Wishkr services. You may opt out of promotional communication by contacting us.

9. Your Rights

You may request access, correction, or deletion of your personal information by contacting us. Some information may be retained where required for legal, tax, accounting, fraud prevention, or operational reasons.

10. Third-Party Links

Our website or messages may include links to third-party websites, payment pages, or partner platforms. Their privacy practices are governed by their own policies.

11. Updates To This Policy

Wishkr may update this Privacy Policy from time to time. Updated versions will be posted on this page.

12. Contact

For privacy-related questions, contact: